The Leaders Who Stopped Noticing
Leadership presence hospitality — these aren’t three separate ideas. They’re the same quality showing up in different rooms. They showed […]
Stories
Twenty Minutes East — And Everything That Comes With It
We moved this week. And somewhere between the boxes and the bubble wrap I found myself thinking about leadership resilience
The Table That Wasn’t Set For Me
I wasn’t supposed to be there. It was early in my career as a National Park Service ranger, and I was walking through the North End of Boston out of uniform — just another person on a narrow street that smelled of garlic and old brick and the particular kind of late afternoon that makes you slow down without knowing why.
The Heart of Hospitality: Cultivating Soul Over Service
I’ve walked into enough tasting rooms, hotel lobbies, and restaurants to know the difference in the first thirty seconds. Not
Every Guest Deserves the Same Table
I watched it happen at a boutique hotel bar not long ago. The kind of place you’d recognize the name of. Two people walked in within minutes of each other. Same room. Same menu. Same server. Completely different experience. One of them left with a story worth telling. The other just left.
Why I’ll Always Be a Storyteller
I grew up listening to stories around a kitchen table in Maine. I learned storytelling craft from Sandy Ives, encouragement from Stephen King, and adaptability from the National Park Service. Now I walk into tasting rooms, hotels, and restaurants listening for one thing — the story. Most places have one. Most never tell it. That’s why I built Vianarra.